Reply. The roads and footpaths are private property until adopted by the local authority, until then no one has the ‘right’ to put any services in the footpath, it can take a couple of years after the development is finished. How to report crimes and scams. The sensible solution is always somewhere in the middle. • Fit the double back box to the wall. There is no way to contact Openreach, and when I contact the full fibre team at BT, its just the same old "Openreach are trying to fix it, wait another week and check back". If the CBT was broken that could well explain the LOS light, but now it’s a flashing PON light, that suggests the CBT is fixed , or if it was a faulty port ( not the. 2 Openreach: Developer uide Contents 01 Internal equipment 04 02 Home wiring 06 03 Developer self-install 11 04 Cabling and ONT positioning 14 05 Single dwelling units (SDUs) 19 06 Multi dwelling units (MDUs) 21 07 Commercial units 25 08 Duct laying 28 09 Modular jointing chambers – QuadboxTM 32 10 Joint boxes, footways and frames & covers 35 11. Sponsored Links. It is a metal-mounted product, which comes combined with two sections that are given separate descriptions by the Openreach website; the ‘master’ and the ‘secondary’ sockets. The BT junction box is just outside our gate, so very convenient for us and BT. “@OpenreachHelp I’ve had a broken ONT fibre box since 07th Jul. Latest from Openreach following an intervention is that the routing is wrong and they are "working hard" on fixing it whatever that means. Openreach have since informed us that the trial will run for 4 weeks, starting on 23rd August 2021, and will target around 600 residential orders. Switching off the problem television fixed the issue for Aberhosan villagers, Openreach says The mystery of why an entire village lost its broadband every morning at 7am was solved when engineers. 16 July 2021. As mentioned earlier there are kitchen cabinets against the outside wall of the kitchen. As you can see there are 4 lights at the top of. Previously the boxes and lids were made of concrete, but the current footway boxes are made of fibreglass and have steel lids. It was installed over a number of days, with up to 8 Openreach vans outside and a large number of O[enreach personnel inside. Damaged green cabinets or cabinets with open doors. Router keeps on losing sync. Loose, cracked or missing manhole covers. Jul 16, 2013. I'm in the process of changing my router from Google WiFi to Asus AX6600 XT8. The rules do differ depending on whether your property is served by the pole in question. There is a telegraph pole only a few metres away (on public. We're network builders. 5 and 0. It’s important to resolve those issues, but website optimization is about more than that. 0. Espoo, Finland – Openreach and Nokia have conducted the UK’s first ever tests of a new ‘Full Fibre’ technology, which could deliver ultra-reliable broadband services that are ten times faster than today’s UK standard deployments. This afternoon our Internet suddenly stopped working. Updated: 04:30 EST, 13 August 2014. Openreach was set up in 2006 to maintain and develop the UK’s broadband and phone network. Openreach ( BT) has published the next – Tranche 5 – list of 86 UK exchange locations where they plan to move away from old copper-based analogue phone (PSTN / WLR etc. Delayed repair following loss of service. 25 Aug 2013. Broadband and wi-fi. I have every sympathy for you, but sorry to say you are facing a very difficult problem. I have tried resetting both modem and hub. gin123 Posts: 4 Newbie. We moved into a house last year that has a huge, ugly openreach box on the living room wall. Hi. Find out more. 22-02-2020 1:48 PM. You can contact Openreach to report damage to our network or raise any health & safety problems, such as: damaged underground cables (often caused by mechanical diggers in built-up areas) damaged or vandalised green cabinets, including graffiti, or unattended cabinets with open doors. There is a BT/Openreach box on the side of my house with wires from the box serving at least 3 neighbouring houses. 03-06-2021 01:20 PM. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. e. Openreach Limited is a company wholly owned by BT Group plc, that maintains the telephone cables, ducts, cabinets and exchanges that connect nearly all homes and businesses in the United Kingdom to the national broadband and telephone network. For FTTP to work, does the street need a junction box/exchange and then houses connect into that, rather than a tee off a fibre cable?. Btw Fibrenest are owned by Persimmon, so its hardly surprising Fibrenest FTTP is the only provider on most, if not all, Persimmon developments. 34. Where you are self-installing the Openreach equipment we will supply the ONT and the single ended internal fibre cable (ezbend) you need. @sv116507. Hi We have a cable that comes from a telegraph pole a few gardens away that goes to the top of the house facia and gutter area before going into the house. Turn your broadband equipment off and then on again. Highlinder Answer. At present, if a postcode is. It said: “The current Openreach model has served the UK very well resulting in high levels of investment, intense retail competition, very high levels of coverage and take up and low prices. Highlinder Answer. Wait until light turns solid green. 09 Mar 2023 01:38 PM. Openreach ( BT) will today add 551 new UK cities and towns to the rollout plan for their gigabit-capable Fibre-to-the-Premises ( FTTP) broadband ISP network. . Check all the cables are connected properly and haven’t come loose. 5 and 0. New service: 07701407770. Re: Re:Moving ONT unit. The first thing to check is that there is 1 cable (with 8 individual wires) per outlet and that all the 8 wires appear to be connected. I have used my Openreach modem with both pfSense and Ubiquiti kit, no drama at all. Consumers say: Broken landline. Options. Openreach won't be inclined to remove/retrieve drop wire simply for the sake of it. BT replaced master socket with Mk 4 version and speed increased 35+% for download and 50% for upload. If you’re still having problems try restarting your device. If you’ve noticed an issues with any of the following, you’ll need to contact Openreach directly on 0800 023 2023 (option 1): Damaged underground cables (typically caused by mechanical diggers in built-up areas) Loose cables or cables dangling from telephone poles. (deleted) Sat 06-Nov-21 12:44:55. 5mm diameter core. Yes, it terminates the optical fibre (FTTP) coming into your house and provides an ethernet connection for the router. Sand and wipe clean. By phone 0808 1002440. 19/03/2023 – We’ve started building and it should be available “ soon “. If there are no lights, check the power cable is in firmly and connected to the mains. PerhapsLater Posts: 1 Newbie. Underneath the box, from left to right, are 3 connectors – power, LAN out, optical fibre in, That middle one is the one that goes to your router. Message 5 of 18. When my original ADSL (currently 76mb line) was installed, the. Post 3 of 20 1,061 Views. Sadly a fair few of Openreach ’s ( BT) green broadband and phone street cabinets in Sheffield (England) are “ often targeted with graffiti . The repair meant a huge hole was dug in the same areas as any cable to the Openreach box in my flat. Hi, Has anyone experienced issue with no power / lights showing on Openreach box? Tried in same socket as the Sky router so know there is power available via socket. Have you been phoning the FTTP TEAM 08005874787 as they should be able to understand and help you get openreach out to repair. com Password BTThe BT Openreach master socket 5c is an essential piece of equipment for engineers maintain telecommunications equipment. Power cycle method one: Unplug the power cable from the socket on the modem. Page 19 How to build a fibre network - version 7. Openreach modem dsl light off. Previously the boxes and lids were made of concrete, but the current footway boxes are made of fibreglass and have steel lids. #1. We've also set up a dedicated Highways Authorities e-mail address which you can use to contact us for updates on any existing defective apparatus issues including updates and escalations. When you re-fitted the SH2, did you remember to set the FTTP soft-switch in the hub managerRe: Engineer install booked but we already have a Openreach master socket. Openreach equipment on my house. Adding new electrical devices. I have connected BT Openreach fibre box directly into pfSense 2. Would Openreach have carried out the work getting fibre up a private access track to a property or will this have been done privately? (Its probably a good 300 yards of access farm track up to that. Openreach propose to have 5 pilot exchanges, all of which will be ‘child’ exchanges. Let us know your problem so that we can get you back up and running. New BT customer. Check the connection at both ends of the Ethernet cable between the Openreach ONT and your hub. You sound like my wife, she got all uppity when Openreach put a box outside our house. Technically it's the responsibility of whoever damaged the cable - pass the details of the neighbour and the contractors details if you have them to BT and fully explain to the engineer what happened. ago. 4). After all, YOU may not need it, but from their perspective, the following property owner may require it. The Solution. Posted by a Superuser, not a Sky employee. Engineer used 'spare pair' of blue cables for 'new' BT line. Damaged green cabinets or cabinets with open doors. I've been with Aquiss for over five years and this is my second move with them. Even if they use standard commands does the 3rd party ONT even support all the. Although my new build property borders 5 other properties that already have broadband, the engineer could not connect me due to the. The engineer was told. Fix broadband problems. Unsuitable? Get updates;Published: 12 Dec 2022 12:27. The cutting edge ‘25G PON’ technology, pioneered by Nokia, can deliver download speeds. In both cases, the cable runs directly from one of our exchanges. • The enclosure will fit over a double back box to allow the connectorised cable to be inserted through the back of the unit Screw Positions Template Screw fixing positions . Step 2: Identify if your faceplate is a 'split' type (NTE5) A 'split' type master socket, known as an NTE5, has a horizontal groove in the phone socket and the screws and socket are located in the lower half of the socket. Everything up to and including the Master socket belong to BT. 16-11-2019 4:22 PM. Login. Yes. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Look also for “3M Telephone & Data Cable Joint External Dropwire Closure Repair Kit”. Depending on how well you get on with your neighbour you may want to tell them beforehand, else they may. I've tried connecting manual directly to the openreach box with my username and password and it still isn't connecting. At present. Some ISPs weren’t particularly pleased when the operator originally stopped supplying the devices, not least because being able to use Openreach ’s own VDSL2 modem made support easier (i. It’s happened to a few people. You could also get a third party modem e. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. View. Thanks for the reply. ”. The Marvels faces a significant setback with a massive 79% drop in box office earnings during its second weekend. 46 Comments. Line Down-Very Poor response from Openreach. @bill888. I will need the telephone wire to be detached from the barge board while the barge boards are replaced. 18 Oct 2002. Your engineer will call or text you beforehand to check you’re in, see if there’s anything they need to know about your address (like access or parking) and tell you roughly when they’ll be there (within the timeslot your broadband or phone provider gave you). PORT 1: Here you plug in an Ethernet cable that runs to your BT Hub. Dust is bad. Typically, this will be near a power point or in a convenient location on a wall. 5 mm wire. deleted. uk PHME 86413 Provision of the Openreach equipment When Openreach install the equipment we will install the ONT wherever the incoming fibre cable is located. Hi guys, I'm currently with the ISP IDNet for Fibre-To-The-Premise (FTTP) and am shortly moving to BT Fibre FTTP, specifically Full Fibre 300. If it is Optical fibre then it would not be affected. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). Mar 30, 2023. The hyperoptic router and a genexis fiber twist box were already in place so I just followed their instructions over the phone to set it up quickly and it has been working fine since. Whatever the situation, a new provider should request that Openreach provide the service to your dwelling. However, since 2017 it runs as a separate company, although one that’s still a subsidiary of BT group. 16 per metre, now it is £0. iFixit is a global community of people helping each other repair things. You might not have noticed but you won't have a telephone socket in the new-build, it all comes through the FTTP connection and the router. If you. Openreach seem to have broken my phone line. Firstly apologies if there is somewhere better for this. Openreach is working to restore internet to homes in Torquay after a BMW crashed into a broadband box. To utilise my existing Ethernet cable going to another floor is there a different Openreach box or something else that will take the new cable connection from the Openreach socket and convert to Ethernet which will then go in the WAN port of the Sky SR203 Router? Report post. The ONTs being used are the Nokia G-010G-T and an ADTRAN SDX 611Q. The resulting hole is deep, very dangerous to pedestrians who have to walk along the road/verge because there is no pavement. Make sure you give it enough time to power up before you try to connect to it again. Fibre optic link to BT exchange is working and recognises your Openreach fibre modem. co. However, the ONT isn't secure - it hangs on two screws to allow easy install / removal. I lost my dial tone and my ADSL2+ sync rate halved (which I believe means that one leg of the line has been disconnected). Looking through your first post again the fibre cable will be secure if it exits the MS as per picture two. If there isn't then they will offer you one and you can ask them how much to move the pole. There is a power adaptor that plugs into the mains and the other end plugs into the FTTP box, this powers it all up. We connect homes, mobile phone masts, schools, shops, banks, hospitals, libraries, broadcasters, governments and businesses – large and small – to the world. Re: BT Manhole infront of front door. Openreach made a somewhat comical gaffe this week after they told an end-user, who lives in a copper “ stop sell ” area and was trying to order a Fibre-to-the-Premises ( FTTP) broadband service, that the best way to resolve a problem with getting his UK address recognised was to “ place an order for a telephone service only “. Many thanks. Find out more. Results render the broadband box near. Openreach won’t fix our fault. txt) or read online for free. An Openreach modem is a white box that looks. Openreach has 536 reviews (average rating 1. Depending on your property, the cable will either run from underground or from a telegraph pole. if ONT power supply missing then I would contact your ISP and get them to send you a new power supply or more likely get openreach visit. ) services and on to a new all- IP network, which will occur in areas where over 75% of premises can get their Fibre-to-the-Premises ( FTTP) broadband network. [ re: Pheasant] [ link to this post]Hi all. Coronavirus: Delivery, installation and repair information >. Turn the Openreach fibre modem's power off, then back on. RM 2MGY6RN – Egham, UK. Switched back to using SmartHub2 as part of diagnosis - no Internet (orange light) ONT has green light for PON, Port 1 and Power (no other green lights) Have. I then saw a solid red LOS light on the openreach fibre box. You move into a new house and are told by your ISP that Openreach’s Fibre-to-the-Premises broadband network is available to the property, but soon after placing your order it becomes clear that some part of the network hasn’t been completed. 168. As we recall Openreach has around 5,600 exchanges at. Stop valve boxes; Manhole covers. 5 070211 Customer lead - in kit 061825 Bracket cable bearer No. 34. The box of stuff turned up before turn on time so it could all be set up. I'm not sure I changed any FTTP soft-switch in the hub manager, I did a factory reset though - I'll investigate. Openreach will normally plan and build FTTP in a way that ensures there will be enough lines to cater for expected demand, but there are sometimes cases where. 0 LikesIn response to des09. 10/09/12 - 22:29 #1. At present new installations of Openreach ’s ( BT) Fibre-to-the-Premises ( FTTP) based UK ultrafast broadband ISP technology all come with a Battery Backup Unit (BBU) by default next to the Optical Network Unit (ONT), which helps users to maintain access to emergency services if they use VoIP. Push the cords into the hole in the wall. gt94sss2 said: A wayleave is not always necessary as your link to the Openreach page shows. From the cabinet to your home or business,. No, you are not allowed to change the external cable. PON and LOS (left-hand lights) PON solid green. there should have been some excavation work in your area , and now , there should be an access point installed at the boundary of the footpath and your ‘garden’ , the fact it’s says ‘soft’ , unless a mistake was made by. They have a range of colours (white, grey and brown) so as to make the boxes unobtrusive. Pictured is an upgraded version of their H200 series cabinet, which enables it to handle up to 384 ports for FTTC (VDSL2) based superfast broadband connections. This box needs to be close to your router and they'll both need to be near a plug socket. I’ve ordered Vodafone Superfast 2 broadband and will receive the WiFi hub tomorrow. route overhead cable underground. Home Hub, Smart Hub. (newbie) Sat 04-Jul-20 18:32:39. I reset everything to see if that helped but it didn't. Wait for the power light to come on and stop flashing. 2: Seeker. Re: Openreach Street Markings. Charge. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. If I provide tea and hobnobs would they release the cable and re. If you have found this solution helpful please tick this as the answer. Shrewsbury BID and Openreach have joined forces to commission artwork on a dozen of the boxes, all on the theme of. 2 070131 Capping 25 072180 Bracket cable bearer No. neil. Reply. Sponsored Links. This white box connects to a fibre optic cable, which runs directly to your house and allows you to access our fibre network for broadband and voice. Following government pledges to roll out full-fiber broadband access to all areas of the country by. Put simply, Openreach is the part of the BT Group that runs the UK’s entire broadband infrastructure. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Sometimes the wiring has been installed by the builder or electrician, with no thought to the end users requirements. FTTP is available to ISPs as a wholesale service but due to the expensive installation costs not many are offering it at the moment. You could also unscrew the wall outlet and take a look to see if it appears to be wired correctly. If you see someone vandalising our network or stealing cables, please don’t try to stop them yourself. He didn't even bother getting the Openreach modem out of the box or suggest using it. 423. 1 Multi Dwelling Units (MDUs) Small MDUs (12 or less units) Openreach will create a fibre layout based on Our fibre box/splitter needs to be installed at your Mechanical & Electrical (M&E) drawings a minimum height of 200mm and a maximum (on larger MDUs) of the MDU. “In theory, Openreach. Trace the cables around the house until they go in through the wall, the ONT will likely be on the other side of that wall. PORT 1: Here you plug in an Ethernet cable that runs to your BT Hub. The line between cable boxes was identified as the problem and supposedly fixed. Consumers have a lot of options when buying a new VDSL2 router for their ‘up to’ 80Mbps capable (66-63Mbps average) Fibre-to-the-Cabinet based broadband ISP connection but strictly speaking you should be using an Openreach approved model. I’m afraid we don’t stock Openreach modems to order these ourselves so we’ll need to arrange an engineer to replace this. , You have placed a new cable across my property to close to the houseThis white box connects to a fibre optic cable, which runs directly to your house and allows you to access our fibre network for broadband and voice. Sky sent out an engineer and they texted to say it's fixed. Missed appointments. Issues I'm facing, the router shows a white light for the internet and all wifi bands are up and running however there is no internet access, i. You can't get relocation kits from Openreach though - it's also not *that* expensive to pay them to come and move all the cabling for you if you want it. The people doing the barge boards are saying they cannot touch cables or wire so I assume that I will need Openreach to be. Published: 04 Jan 2021 14:45. Once that permission is granted, your address might be added to our plans. TEL 1-2: On (any) The fibre home phone line is live on your modem. You might not have noticed but you won't have a telephone socket in the new-build, it all comes through the FTTP connection and the router. After a long pilot, Openreach has today revealed that the commercial launch of their Single Order Transitional Access Product (SOTAP) for UK ISPs will take place on 1st December 2023. Seeing as you just had fibre installed (Infinity) you missed a golden opportunity to get it moved as part of the install. Previously the boxes and lids were made of concrete, but the current footway boxes are made of fibreglass and have steel lids. This has caused disruption to services. 07-09-2022 3:00 PM. I was expecting an engineer to visit my flat but I. If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. Residents in Stanstead, Suffolk have been left delighted after BT staff camouflaged the Openreach box Credit: East News Press Agency. You need a router as well, and it will most likely have to be Sky's own router. Talk talk Wi Fi Hub. I was just thankful for the brilliant broadband. You can contact the company via their online virtual assistant or by phone. This has caused disruption to services. Amount of compensation. You need more than just an ONT. This seems to give a much tidier finish than the standard "screw ONT to the wall" install that the rest of us get, and also provides some physical protection. Pros: No pros, Broadband, Day r a joke. ”Openreach Land Line Exchange Closures 2023. Brian. The reason BT Openreach is special is because it took over the BT. We might be held up over permission from a private landowner, for example. The two sizes won’t punch down on the same connector pin together, so you would need to be clever with jelly crimps and 0. Ultimately, the company plans to build full. If i reboot the pfSense box, sometimes there is a internet connection, sometimes there is no internet connection. Coronavirus: Delivery, installation and repair information >. Having trouble with broadband or phone in your new-build home? Here are some things you can try. #2. policing, CoS, CFM or whatever could be totally broken. 75 miles from fibre cabinet. The 5 Pilot Exchange Closures. Leave the ONT powered up is my advice. We’ve made a lot of. 06 for each calendar day (after 2 working days) that your service is out of action. The economics of your example are very unrealistic - given the prices Hyperoptic charge, it is unlikely that they can profitably sustain the cost of several 1G leased lines to the same building. ; Check that the thin white fibre optic cable is fully inserted. Having trouble with broadband or phone in your new-build home? Here are some things you can try. Equipment includes (see images above): Wall mounted covers; Broadband cabinets; Tee boxes; Manhole covers. The more bores the larger the duct. If you can prove a fault they have to fix or compansate. If you’ve got Full Fibre your router will be plugged into an Openreach Optical Network Terminal (ONT) not a phone socket. Network access provider Openreach has today launched a new consultation on their plans to close 4,600 exchanges across the United Kingdom, which is largely reflective of the inevitable move away from copper-based broadband lines and toward a Fibre-to-the-Premises orientated future. The socket allows Engineers to. There has been no update. As I mentioned above, you should ensure the freeholder is aware . I had a fault on my line. 1. Unfortunately we don't use the Openreach master sockets as they are BT only. These are: Deddington, Oxfordshire. The CBT is one of those odd looking rectangular black boxes (with various nodules sticking out), which you’ll often see affixed to the top of poles in Openreach’s overhead FTTP deployments . Wed 24 May 2023 // 11:45 UTC. However, do note that if the damaged cables are your side of the Openreach box, they are you responsibility, not Openreach’s. Don't hold much hope of it being resolved soon. After months of chasing Openreach and having BT FTTP broadband incorrectly subscribed to and then cancelled ( as it was not actually installed. No problem inside the house. 00L) + ; 2x Mini. PON flashing and LOS off. Yes, they do just put up a box outside your house without asking. The ONT is the small box our engineer installed inside your home when we set up your service. They should be plugged into every phone socket you use in your home. Currently I have the BT socket wired as follows: A - Blue wire. Find out who to contact if you have a problem with your phone or broadband, if you discover damaged or stolen Openreach equipment or have a safety concern. The engineer should fit a NTE5C socket with g. JB21 31x41cm Old style cast iron and concrete 38x80cm JF4 current type 55x100cm JF4 old type 55x100cm JF2/JB26 34x80cm JB22 41x61cm JB23 28x50cm Power cycle method two: Press the Reset button on the side of the Openreach modem and hold it in for five seconds. Please note: If the engineer needs to run your cable from a telephone pole,. Villager was angry the broadband box ruined picturesque scene in Long Melford. if the whole 300m length is cumulatively not good for broadband, it won't. If any have not been pushed home fully, this will hopefully cure the problem. Joint Box Items Code Qty Miscellaneous Items Code Qty Bolts foundation No. 2 - Blue wire. Damaged telephone poles. If you’re using wi-fi, try a couple of devices to make sure it’s a problem with the connection and not the device itself. If it is the BT66 box and the cables are ducted, Openreach will probably want to do some ductwork as well which starts adding to the cost of moving it. 9 February 2016 at 3:54PM. Post 3 of 20 1,067 Views. Some dropwire (notably dropwire 12) has 0. Re: Fibre cable connector broken by builders - BT think they can fix remotely. 1+1 ONT and Enclosure Factsheet Cable Connections • Connect the Openreach optical fibre to the Optical port on the ONT • Connect the BBU to the Power port on the ONT. Finally, We have recently had FTTP installed within our apartment block ( About 2 weeks ago), with the invisilight OFS box installed above each flat entrance door. Openreach is the company that owns, operates and maintains the UK's phone and broadband line. If and when you order FTTP OR will replace your current phone line with a hybrid copper / fibre cable (though in due time I suspect it'll be fibre only). According to Suffolk police, a number of BT Openreach boxes were broken into and £60,000 worth of copper cable has been stolen. Tom Paton from Broadband Savvy says most people are connected by Openreach without issue, but that a lack of accountability can cause any problems to escalate. As usual, the public briefing on this. The CBT is that odd looking rectangular black box at the top of a pole with circular nodules sticking out – they can usually handle up to 12 ports and in busy areas may become full. We just bought a brand new house pre-wired for BT with an Openreach master box in a cupboard under the stairs and phone and ethernet extension sockets in the living room next to the TV aerial socket - where you would expect them to be. Sent to Boston Borough Council less than a minute later Concrete cover to BT Openreach box is missing/broken. Then wait for activation. Some wires may need to be trimmed. If you’re using wi-fi, try a couple of devices. Join the 2,015 people who've already reviewed Openreach. Blinking (any) Fibre home phone line is. 3 or 4 Openreach visits. Just a contract. 00L) + ; 2x Mini. Produced by Openreach. The most common examples are: Cast iron cabinet Steel cabinet Fibreglass cabinet All-in-one cabinet Single door cabinet (with replacement steel door) How to spot one of our. Use a razor blade to score the paint around the panel. •. Use the pictures below to work out which one you have, then follow the instructions. Alternatively, the Openreach cables may terminate on one of their network termination and test points in those areas. They put box drilled to wall with wires hanging down like your in a hospital every were the router is in the wrong room and a horrible cable going up my new white render wall in the middle and. Thanks. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. An Ethernet cable (connected to the ‘PORT’ terminal on the ONT modem) is used to connect a hub or router. Re: Manhole cover broken for momths. In a statement, James Lilley, Openreach director of Managed Customer Migrations, described the new stop-sell orders as “a really big. Your Openreach Optical Network Terminator (ONT) which connects your premises to our network has a number of status lights. Openreach ‘underground’ or wall mounted residential ‘kit’ generally is grey in colour , VM or the cable company’s that became VM tend to have green underground ducts and can have brown wall blocks, if the wall mounted equipment is brown it’s not likely to be Openreach, perhaps you can take a. They plug the fibre cable into the DP. Locations of the boxes include Wyke Regis, Weymouth Town Centre. RM PJERPP – Openreach engineers work in street cabinet with van, Openreach is a division of telecommunications company BT British Telecom.